Citroen

City Motors Citroen

  0117 3322566

  0117 972 8822

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Citroen Van Service Centre

  0117 9772200

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Dacia

City Motors Dacia

  0117 3322566

  0117 972 8822

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S J Cook & Sons Dacia

  0117 3322567

  0117 957 9702

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Renault

City Motors Renault

  0117 3322566

  0117 972 8822

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S J Cook & Sons Renault

  0117 3322567

  0117 957 9702

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Renault Van Service Centre

  0117 9772200

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Volvo

City Motors Volvo

  0117 3322566

  0117 972 8822

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  • Brilliant, very helpful, explained everything and helped me set up my phone to the car, highly recommend

    Sandra James ~ City Motors Dacia
  • It was a pleasure to deal with George Rimmer, great customer service and a pleasant chap

    Mr Adeuja ~ City Motors Approved Used Cars
  • Very welcoming, very clear on all the information and made sure I knew how all the features on the car worked.

    Mr Gareth Woods ~ City Motors Dacia
  • Thank you for all of your time and patience with the purchase - much appreciated

    Mr Poulton ~ City Motors Citroen
  • The customer service i have received has been excellent, very attentive and informative

    Miss Barry ~ City Motors Dacia
  • A professional, relaxed and unpressured sales experience, all questions answered impecably

    Suzanne Bull ~ City Motors Renault
  • Great service, very friendly and very helpful, i would recommend City Motors

    Mr Reading ~ City Motors Dacia
  • Brilliant service from moment of enquiring to purchasing

    Miss Imber ~ S J Cook & Sons Dacia
  • Rhiannon looked after us perfectly, she was friendly and professional, we were very impressed

    Bernard Simmons ~ City Motors Dacia
  • All very pleasant and straight forward, excellent

    Alistair Cameron ~ S J Cook & Sons Dacia
View All Testimonials

Customer Contact Advisor

Customer Contact Advisor, City Motors, Castle Court

Salary: £18,000

We have a vacancy for a Customer Contact Advisor to handle, qualify and direct incoming enquiries.  You will be responsible to ensure such enquiries are dealt with in a timely and professional manner by directing calls to the relevant department where necessary and effectively taking and recording messages.  Basic administrations task also for part of the daily responsibilities, including the management of digital enquiries and using systems for Data input.

Person Specification

Candidates must have excellent telephone and customer service skills, be confident in operating IT systems, be comfortable working in a busy environment and be equally effective working with minimal supervision and as part of a team.  Previous experience of working in a call centre environment would be advantageous, but is not essential and an understanding of, or interest, in the motor industry would be helpful.

Driving Licence Required: False

Benefits: Company pension, Motor industry discounts, Development opportunities

Working Hours: Mon-Fri 8:00am-18:00pm plus Saturday mornings on a rota basis

Ref: CMB/CCA

Added: 21 February 2019


To apply please send your CV using the button below.

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5 reasons to work for Carco Group

  • One of the largest dealers in the South west
  • Fantastic working atmosphere and team spirt
  • Family owned with family values
  • Excellent staff benefits
  • 4 Easily accessible locations

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