Updated 8th April 2021
Following the latest Government’s announcement regarding the reopening of non-essential retail from 12th April, Carco Group will continue to help keep our customers moving and on the road while working within the Guidelines set out by the Government.
We are delighted to announce our sales showrooms and used car external display areas will reopen on Monday 12th April. We operate in a COVID-secure manner and comply with all social distancing measures including an appointment-only system, fully sanitised vehicles and protective screens at our desks.
We understand that some of our customers would prefer to still deal with us remotely and our sales team will continue to be here for you digitally to meet your needs as if you were with us in the showroom.
All of our Service, Parts and Accident Repair centres will continue to operate as normal and remain fully operational for servicing, MOT and repairs. We will continue to operate in a COVID-secure manner and comply with all social distancing measures including an appointment-only system, protective screens at our service desks, as well as cashless payments.
We would like to thank you for your patience and for working with us to ensure our dealerships are a safe place to visit and work. We are open for business but in regards to sales, please call or email us rather than visiting our showrooms.
We would politely ask all our customers to adhere to the guidelines regarding the use of face coverings & the NHS Track & Trace App whilst visiting our dealerships.
CLICK HERE to view the measures we have implemented across the business and our staff are also available to give any reassurance our customers need.
Nothing is more important to us than the health and wellbeing of our staff and customers. We will do our very best to ensure that every customer feels safe in the knowledge that we take their welfare seriously.
Kind regards
Robin Cook
Group Managing Director