Carco Group has made every effort to ensure the accuracy of the information contained herein, we regularly update product dates and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.
Gaining your consent about the way your data is obtained and processed by us is a legal requirement of The General Data Protection Regulation (GDPR), as from May 2018.
Information we collect about you
You will appreciate we will need to collect personal information such as names, postal/email addresses and contact numbers when you wish to buy our products or use any of our services.
We may, also collect additional information when you voluntarily complete customer surveys, provide feedback and participate in competitions or website enquiries. Website usage information is collected via cookies and selected enquiry forms. We also collect and retain information from CCTV and may record telephone calls in and out of the business.
How we use the information about you
We will manage your personal information in order to carry out our obligations arising from contracts relevant to the products and services you have requested from us, including for the following purposes:
Administration of your account
Keeping you informed of products and services
Improving our services
Personalised marketing promotions & offers
We may share your information with credit reference agencies and other companies for use in credit decisions and for fraud protection.
Where consent is provided we will endeavour to contact you, together with our manufacturer partners* and nominated suppliers*, to ensure the ongoing safety and care of your vehicle and to ensure that any relevant policies are maintained during your ownership of your vehicle.
We cross check your data with DVLA to ensure accurate and timely communications can be made. We track email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles, vehicle age, etc to help prioritise customer contact.
The information may be combined from other various data sources* to improve our services and deliver a more personalised experience for you. From time to time we will send relevant communications regarding new products and special offers for the replacement of your vehicle and or car care related products.
*A full list of our manufacturer partners, nominated suppliers and other data sources can be found by clicking on this link.
The security of your data is of paramount importance to us and Carco Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have procedures in place to safeguard and secure the information we collect. We ensure any business or third party that we work with also has security protocols and policies in place to manage and record your data privacy preferences correctly and securely. We only share personal information with our business partners if we have your permission or are required by law to do so.
Access to your information and correction
Under the General Data Protection Regulation you have the right to request a copy of the information that we hold about you or to restrict the processing of your data.
You may change your mind at anytime and can request us to correct or remove any data you think is inaccurate.
If you have previously agreed for us to use your information for marketing purpose and wish to change your preferences, please write or email to the contact details below. We will promptly correct any information found to be incorrect.
If you would like to request some or all of your information, please email: GDPR@carcogroup.co.uk or write to us at: Data Protection Officer, Carco Group Ltd, City Motors Building, St Philips Causeway, Bristol BS4 3AX.
All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Carco Ltd, or otherwise used by Carco Ltd as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Carco Ltd or the copyright holder.
You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.
Carco Ltd reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Carco Ltd reserves the right to monitor submissions to the site and to edit or reject any submissions.
We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
Reference to vehicle details will usually refer to a typical vehicle of that model designation. Please speak to a member of the sales team to confirm the exact specification of any particular vehicle.
In no event will Carco Ltd be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Carco Ltd cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.
All names, images, logos identifying Carco Ltd are proprietary marks of Carco Ltd. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Carco Ltd does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.
Carco Ltd does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. An external site that you visit by clicking through a link on this site is outside the control of Carco Ltd and you visit entirely at your own risk.
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complimentary Site Features
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Carco Ltd reserves the right to change any of its terms and conditions at any time by posting changes online.